General Disclaimer
While we endeavour to keep this website up to date and accurate at the time of publishing, including product pricing, we do not accept any liability to any person or persons for loss or damage which may arise from the information contained in product description or images. Products obtained from this website are done so at the customers own risk and advice from a qualified medical practitioner should be sought if you have a pre-existing medical condition. We retain the right to change the pricing of any product at any time and to refuse orders, which contain products that are priced incorrectly. Oxyvita Ltd retains the right to refuse any order.

Medical Disclaimer
All product descriptions and/or any advice given either on the telephone or via email should only be used as a guide and further guidance from a medical professional should be sought if you are intending to use any of the products purchased from this web site. If you are intending to use a product purchased from this web site in relation to a pre existing medical condition, a child's medical condition or if you are pregnant then a medical professional should be consulted before you start any course of treatment. We accept no liability nor responsibility for the claims of the manufacturer nor do we accept any responsibility if the stated dosage is exceeded or not strictly adhered to.

Exchange Rates, Taxes & Duties
Prices in currencies other than UK Sterling are calculated from exchange rate figures provided by our bank. All taxes and duties remain the responsibility of the customer. UK VAT is included within the prices shown for each product.

Copyright Issues
All product descriptions and images, where applicable, remain the copyright of the manufacturer. All other images, information and code is the sole property of Oxyvita Ltd, prior permission is required in order to use our images, information or code. Please email us for further details.

Data Protection
Oxyvita Ltd does not and will not sell anyone its database of customers and information contained on customers remains confidential to the company unless express permission is given. We are committed to protecting your privacy.

Returns Policy
Oxyvita Ltd makes every effort to ensure products arrive in perfect condition. However in the unlikely event of a product arriving damaged, customers should contact Customer Services within 3 days of receipt and return the package within 7 days, for a replacement to be sent.

If you have not received your order within 15 working days (for UK orders) or 28 working days (for Worldwide orders) from the despatch date, customers should contact Customer Services. If we are unable to locate the missing product a replacement will be sent.

Refunds & Repairs
If your purchase from Oxyvita Ltd is found to be faulty and is in its guarantee period, please return it to us in its original packaging for a full refund or exchange (within the first 28 days) or repair thereafter. Refunds for valid claims will be made via the same method of payment as used to place your order.

Refunds may only be offered if the item purchased is unused, sealed and is in its original packaging. A small administration charge will be deducted from your refund once the item is returned to us.